Patient Rights & Responsibility

Patient Rights

To receive respectful and non-discriminatory care.
To clear information about tests, procedures, and reports.
To privacy and confidentiality of personal medical records.
To know test costs and billing details transparently.
To ask questions and receive understandable explanations.
To share feedback or complaints without fear of unfair treatment.

Patient Responsibility

Provide accurate personal and medical information.
Follow pre-test instructions shared by the medical team.
Carry valid identification and required documents.
Arrive on time for appointments and sample collection.
Treat staff and other patients with courtesy and respect.
Complete payments and formalities as per policy.